With over 50 years’ experience and more than 20,000 customers worldwide, Micro-Epsilon understands the need for accurate, robust, intelligent sensors and measurement systems.
Our sensors and systems provide market-leading performance, together with the fastest measuring rates, widest operating ranges and smart interface capabilities. We work in 1D, 2D and 3D measurement domains with many different sensor technologies and measurement principles.
They are used throughout almost all industries from automotive to aerospace, motorsport to metal production, semiconductor to subsea. Whether it is R&D, Test, OEM or a process control application, Micro-Epsilon offers world leading solutions.
Due to continued growth, the UK division of Micro Epsilon is looking to recruit an "Internal Sales and Support Engineer".
Internal Sales & Support Engineer
The Role:
Do you work in the engineering industry as a service technician, engineer, or in quality? Are you looking to move in a different direction with your career? Are you interested in an office based role with hybrid working opportunties? Not having to work in a manufacturing environment anymore, however still be able to use your skills and technical know-how to helping solve customer challenges in measurement, control and automation?
An Internal Sales and Support Engineer at Micro-Epsilon combines the skills you have, in a customer facing role, working with some of the most advanced sensor and automation products in the marketplace.
What we're looking for:
We are looking for a person with a technical back ground who is a good problem solver, and can talk at a technical level with automation, quality and research and development engineers.
Candidate Profile:
A technical qualification in an engineering or science discipline is required for this role, Ideally NVQ level 5 or higher. Hands on experience of working in an engineering, quality or research environment is preferred. Previous knowledge of Micro-Epsilon products is not essential as full training will be given.
A proactive approach to dealing with new customer enquiries is essential. A good communicator, with the focus on building long term customer relationships is required for this role.
This is a full time, permanent position with an attractive salary and excellent benefits package.
We offer an excellent opportunity for the right candidate to join a dynamic and successful team, with ongoing support and training to increase your knowledge and career development.
Key Responsibilities:
- Be the first point of contact for new incoming enquiries
- Discuss at a technical level in order to understand customer requirements
- Work with the field sales team to review the requirement and determine the best next steps
- Manage your own projects where you prepare quotations, technical documentation and proposals and supply to the customer
- Be the first line of technical support for customer questions
- Liaise with the company headquarters (Micro-Epsilon GmbH) for further product information and technical support when required
- Occasional travel to customer sites and UK exhibitions/seminars
- Occasional overseas travel for product training
We offer an excellent opportunity for the right candidate to join a dynamic and successful team, with ongoing support and training to increase your knowledge and career development.
For more information about Micro-Epsilon our staff benefits and career opportunities visit https://www.micro-epsilon.co.uk/career/benefits/
To apply, contact scott.walton@micro-epsilon.co.uk with a CV and covering letter, explaining how you think you can excel in this role. Include ref: Internal sales & support engineer in the subject field.
