Sales support Engineer – office based
As part of our continued growth, Micro-Epsilon UK is seeking an ambitious Sales Support Engineer to join our expanding team based at our UK headquarters in Birkenhead, Wirral.
The Opportunity
Are you an engineer, service technician, or quality professional looking to take your career in a new direction?
Would you like to move into a customer-focused, office-based role where you can apply your technical knowledge without being on the factory floor?
As a Sales & Support Engineer, you’ll work with some of the most advanced sensor and automation technologies available today. You’ll use your problem-solving and communication skills to help customers find the best measurement solutions for their applications.
This is an ideal role for someone who enjoys technical challenges, customer interaction, and continuous learning, all within a supportive and innovative environment.
Your Task:
Key Responsibilities
- Act as the first point of contact for new customer enquiries.
- Discuss and interpret technical requirements to identify the best solutions.
- Collaborate with the field sales team to review opportunities and define next steps.
- Prepare quotations, technical documentation, and proposals.
- Perform test measurements with customer samples in our test lab.
- Provide first-line technical support and product advice to customers.
- Liaise with Micro-Epsilon GmbH (Headquarters) for technical information and support.
- Occasionally attend UK customer visits, exhibitions, and seminars.
- Participate in overseas product training to expand your knowledge.
Your Profile:
About You
We’re looking for someone who enjoys solving problems, working with technology, and helping customers succeed.
You’ll bring:
- A technical qualification (engineering or science discipline, ideally NVQ Level 4 or higher).
- Hands-on experience in engineering, quality, R&D, or a related technical field.
- A proactive approach to handling enquiries and managing your own workload.
- Strong communication and relationship-building skills.
- The motivation to learn new technologies, full product training is provided.
Previous experience with Micro-Epsilon products is not required, full training will be given
What We Offer
- Competitive salary and excellent benefits package
- Flexible hybrid working arrangement
- Continuous training and career development opportunities
- Supportive, friendly team culture within a global technology leader
- The chance to work with cutting-edge sensor and automation systems
Company Description
Shape the Future with Sensor Technology.
At Micro-Epsilon UK, we don’t just measure the world, we help define it.
As part of a global technology leader in precision sensing and automation, we deliver advanced measurement sensors and systems that power innovation across all industries, from aerospace and automotive to robotics, electronics, and research.
Our success is built on more than technology it’s built on people. We offer a culture of collaboration, integrity, and curiosity, where ideas are valued, growth is encouraged, and your impact is visible.
If you’re driven by precision, passionate about technology, and ready to make an impact, your future starts here at Micro-Epsilon UK.
Career Opportunities
At Micro-Epsilon UK, we’re looking for people who want to build more than just a job — we’re looking for those who want to build a long-term career with a company that’s shaping the future of sensor and automation technology.
Ready to Join Us?
If you’re ready to take your sales career to the next level with a world leader in precision technology, we’d love to hear from you.
Apply now: Send your CV to scott.walton@micro-epsilon.co.uk
Please include Ref: [Job title] in the subject line.
For more information about Micro-Epsilon, our people, and benefits, visit: www.micro-epsilon.co.uk/career